German shipowner Reederei NSB has chosen Marlink to deliver VSAT satellite communications across its fleet of more than 50 vessels. NSB (Niederelbe Schiffahrtsgesellschaft) has begun installing Ku-band terminals on its container ships to enhance crew welfare services and operational communications.
It is using Marlink’s Sealink VSAT and L-band back-up for vessel connectivity, initially with a 5GB monthly data allowance per vessel. NSB is also using the XChange communications management system on board all vessels. NSB expects the bandwidth will be used for crew social media and messaging and telephone calls. Crewmembers will also have internet access and email through Skyfile Mail services.
NSB manages a fleet of container ships, tankers, bulkers and offshore jack-up vessels. It employs around 1,700 seafarers, which means crew welfare is a vital component of its operations. Its seafarers will also be able to use the XChange Media service for news, sports and entertainment content. NSB is also one of the first to trial Marlink’s new telemedicine service, which has a dedicated link between an onboard medical kit and onshore doctors. The kit can be linked to the ship’s satellite communications hardware via WiFi and there is a dedicated connection to doctors for medical advice.
Prior to the contract award, NSB was using Inmarsat FleetBroadband satellite communications. It will be using XChange Universal Remote Access system, which provides a secure single point of access to vessel networks. NSB expects to reduce IT spending through remote, pro-active maintenance and troubleshooting.
Source: Martyn Wingrove / Marine Electronics & Communication
7 September 2016